Tag Archives: Performance Support

Audience Analysis for Workshop Performance Enhancement: Change Management

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ADKAR in change management

While I have been worrying about the effects of the change curve on my client, I realized that their workshop attendees are subject to the same cycle of contentment being left for doubt, eventually transforming into hope, confidence, and satisfaction.  The workshops are not merely a source of information, but they are trying to elicit change from the learners, too…. Read more »

Audience Analysis for Workshop Performance Enhancement: Gathering Data Points

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gathering data points

My work with a local 501(c)(3) nonprofit association for performance enhancement to their workshop program has settled into place and is running smoothly on their end.  They are handing out workshop surveys and have 90% of their attendees completing the survey.  I have begun gathering national statistics for comparison and the results are very interesting. I found the information I… Read more »

The Business Performance Dilemma

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Studies may empirically show that human capital yields higher rates of return than physical capital in corporate settings (Lickert and Pyle 1971, Stewart 1994, and Bradley 1996), but my corporate life has empirically shown that a focus on performance never appears with a value of accomplishment, performance support will always lack its database, knowledge management is in no way organized,… Read more »