Category Archives: Human Performance

Audience Analysis for Workshop Performance Enhancement: Change Management

ADKAR in change management

While I have been worrying about the effects of the change curve on my client, I realized that their workshop attendees are subject to the same cycle of contentment being left for doubt, eventually transforming into hope, confidence, and satisfaction.  The workshops are not merely a source of information, but they are trying to elicit change from the learners, too…. Read more »

Audience Analysis for Workshop Performance Enhancement: Preventing False Solutions

preventing false solutions

I am currently working on a performance enhancement project with a 501(c)(3) nonprofit association that assists local small business owners (the “Association”). I was given a presenting problem and informed that a solution was already at hand, but what I heard during several preliminary discussions was that the solution prescribed was not based on anything whatsoever and was going to… Read more »

The Business Performance Dilemma

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Studies may empirically show that human capital yields higher rates of return than physical capital in corporate settings (Lickert and Pyle 1971, Stewart 1994, and Bradley 1996), but my corporate life has empirically shown that a focus on performance never appears with a value of accomplishment, performance support will always lack its database, knowledge management is in no way organized,… Read more »